Our Work

We design solutions directly to meet our clients needs on each occasion, using a range of techniques to best uncover insight

Social Understanding

Understanding the prevalence, nature and impact of in-partner abuse among young people to underpin a social campaign that encouraged reporting of incidences.

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Customer Engagement

To enable key decision makers at a major media organisation to have greater levels of ongoing and direct stakeholder contact with their customers.

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Media Understanding

Longitudinal qualitative research to track engagement with a global streaming service.

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Brand/market tracking

Understanding the on-going brand health of a major sports league in 11 markets in Europe and Asia, as well as engagement with its products

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Behavioural economics/ semiotics

Understanding smokers’ behaviours through a combination of cultural analysis, online community and behavioural economics to inform a nation-wide campaign against littering

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Media Understanding

Understanding audience needs for factual content.

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Customer Journeys

Real-life passenger walk-throughs with diverse passenger types assessing the departure experience and highlighting pain points and needs throughout the departure journey.

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Market Behaviour

Generating a measure of financial wellbeing for a major banking brand that allows them to measure / track the financial health of both their customers and the population at large

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Sustainability

Brand Tracking and Proposition Testing for a rapidly expanding EV charging network

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Semiotics

Delivering clarity on patient preferences, public awareness and sentiment towards the language of cancer.

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Churn

Delivering a strategic understanding of how to drive subscription for a major newspaper brand

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Franchise & consumer products

Uncovering drivers for a decline in retail sales for a global kids entertainment franchise

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