Examples of our work
Media Understanding
Longitudinal qualitative research to track engagement with a global streaming service.
Strategic Planning
Exploring consumers expectations and interest in a new SVOD service in terms of content, price and branding for launch
Segmentation
Quantitative segmentation to understand and target High Net Worth consumers for a current affairs title
Semiotics
Delivering clarity on patient preferences, public awareness and sentiment towards the language of cancer.
Customer Engagement
To enable key decision makers at a major media organisation to have greater levels of ongoing and direct stakeholder contact with their customers.
Category Entry Points
Uncovering and identifying key category entry points for a gaming brand to focus on, in order to drive mental availability in relevant buying situations amongst the wider population.
Distinctive Brand Assets
Uncovering key brand assets that a gaming brand currently have and ones that could be developed to help make the brand distinctive.
NPD
NPD testing to identify optimum products to add to range of plant-based product portfolio.
Churn
Delivering a strategic understanding of how to drive subscription for a major newspaper brand
Customer Journeys
Real-life passenger walk-throughs with diverse passenger types assessing the departure experience and highlighting pain points and needs throughout the departure journey.
Pricing
A deep dive into SVOD usage and attitudes in South Africa, defining how to best price a new British platform entrant in the market
Behavioural economics/ semiotics
Understanding smokers’ behaviours through a combination of cultural analysis, online community and behavioural economics to inform a nation-wide campaign against littering