Job Description

RED C Research is a fresh, dynamic organisation with a focus on quality, innovation and an unbeatable team. RED C provides clear and actionable insights to the world’s leading brands, working across different industries, making it an exciting and interesting place to work.

We are looking for an experienced Senior Field Executive to join our Field Team. This is a role on the Operations side of the business, working in a fast-paced environment and managing several fieldwork projects at any one time.

The Role

You will report to the Field Manager and work closely with the Research and Operations teams. Your overall role will be to coordinate fieldwork projects, support our nationwide interviewer panel and ensure the consistently high quality of the service RED C delivers to clients.

As part of the role, you will:

• Manage day-to-day fieldwork across several projects, allocating work and monitoring progress against quotas and deadlines.
• Communicate regularly by telephone and email with our nationwide interviewer panel and internal research team.
• Brief and support interviewers and assist with interviewer recruitment and training.
• Maintain our rigorous quality-control standards, following up on issues and arranging corrective action where required.
• Resolve fieldwork queries, keeping colleagues informed and escalating significant issues to the Field Manager.
• Support the Field Manager and field colleagues with workload planning, project administration and improvements to working practices.

The Candidate

• Relevant experience in market research fieldwork, research operations or a busy project-coordination role, with the ability to manage several projects independently.
• Excellent communication and interpersonal skills, with fluency in verbal and written English.
• Strong time management skills, with the ability to multitask, work to tight deadlines and address issues calmly.
• The ability to develop and maintain strong working relationships, particularly when issues arise and corrective action is required.
• A keen eye for detail and a track record of following procedures and maintaining high-quality standards.
• The confidence to take initiative, support colleagues and work effectively as part of a team.
• Proficient knowledge of Microsoft Outlook, Word, Excel and PowerPoint.

This role is available on either a part-time (3 days per week) or full-time (5 days per week) basis. Salary is competitive and dependent on experience. Role-specific training will be provided.

Why is RED C a good place to work?

We want talented researchers to have successful careers without work taking over their lives.

Our flexible working environment includes:

• Hybrid working, with just two days per week in the office
• Full flexitime, with core hours between 10am and 4pm
• A 1pm finish every second Friday (based on a 9am start)
• Competitive salary and performance-related bonus
• Strong support for learning, development and career progression

You must be eligible to work in Ireland and be able to work from our offices at IMI Campus, Sandyford Road, Sandyford, Dublin 16, D16 X8C3.

To apply, please email a cover letter outlining your relevant experience with your CV to [email protected].